Privacy & cookies policy

Phillips Contracting Solutions (ABN 32 677 835 504, "we", "us", "our") is committed to protecting your privacy. This policy explains what personal information we collect, how we use it, and your rights in relation to it. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using our website, contacting us, or engaging our services, you consent to the collection and use of your information as described in this policy.

Information we collect

The personal information we collect depends on how you interact with us, and may include:

• Your name, phone number and email address, and where relevant your postal address or the location of the job site;
• Details of the project, job or materials you are enquiring about, including any drawings or specifications you attach to a quote request;
• Employment information you provide when applying for a role, including your resume, licences, tickets and work history;
• Any information you choose to include in a form, email or phone call with us;
• Technical information collected automatically when you visit our website, such as your IP address, browser type, device, the pages you view and how you arrived at our site.

How we collect it

We collect personal information directly from you when you complete a form on our website, call or email us, or deal with us in person. Our website has two forms: a quote request form on the contact page and a job application form on the careers page. When you submit either form, your details and any files you attach are sent by email to our business mailbox using Resend, a third-party email delivery service. If you give us an email address, you will also receive an automatic acknowledgement email confirming that we have received your enquiry or application. Form submissions are kept in our business email and are not stored in a database on the website.

We also collect technical information automatically through cookies and similar technologies when you browse our website, as described below.

Cookies and tracking technologies

Our website uses cookies and similar technologies to make the site work and to understand how it is used. These include:

• Essential services that deliver the website to your browser. Our site is hosted by Vercel, which keeps standard server logs that include IP addresses. Our fonts are loaded from Google Fonts, and the map on our contact page loads from Google when you scroll to it. When these load, Google receives technical information such as your IP address, and the embedded map may set Google cookies.
• Analytics cookies. We use Google Tag Manager and Google Analytics 4 to understand how visitors use the site, including the pages viewed, form submissions and clicks on our phone number or email address. Google sets cookies to recognise your browser between visits and compiles this information into reports for us.
• Advertising cookies and pixels. We do not currently use advertising tags or pixels, such as Google Ads or Meta (Facebook and Instagram) tags, on our website. If we add them in future, we will update this policy.

You can manage or disable cookies at any time through your browser settings. You can also stop Google Analytics from collecting your data on any website by installing Google's Analytics opt-out browser add-on.

How we use your information

We use the personal information we collect to:

• Respond to your enquiries and prepare quotes;
• Deliver our plumbing, haulage and materials supply services;
• Process and assess job applications;
• Operate, maintain and improve our website;
• Measure how visitors find and use our website;
• Meet our legal, regulatory and insurance obligations.

Who we share it with

We do not sell your personal information. We may share it with trusted third parties who help us run our business and our website, including the website service providers listed below, our business email provider, and our professional advisers. The third-party services used by our website are:

• Resend, which delivers website form submissions, including any attachments, to our business mailbox and sends the automatic acknowledgement email to you;
• Google, which provides our analytics (Google Tag Manager and Google Analytics 4), the fonts on our website and the map on our contact page;
• Vercel, which hosts our website and keeps standard server logs that include IP addresses.

Some of these providers may store or process data outside Australia. We may also disclose information where required or authorised by law.

How we store and protect it

Enquiries and job applications submitted through our website, including any files you attach, are delivered to and kept in our business email. They are not stored in a database on the website. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure. We retain personal information only for as long as it is needed for the purposes described in this policy or as required by law.

Accessing and correcting your information

You can request access to the personal information we hold about you, or ask us to correct it, by emailing admin@phillipscontracting.com.au or using the other contact details below. We will respond within a reasonable time.

Marketing and opting out

If we send you marketing communications, you can opt out at any time by using the unsubscribe option in the message or by contacting us directly. Opting out of marketing will not affect our ability to respond to your enquiries or provide services you have requested.

Third-party links

Our website may contain links to other websites, including our social media pages. We are not responsible for the privacy practices of those sites, and we encourage you to read their privacy policies.

Changes to this policy

We may update this policy from time to time. The current version will always be available on this page, with the date it was last updated shown at the top.

Contact us

If you have any questions about this policy, want to access or correct your information, or have a concern about how we handle your personal information, contact us:

• Email: admin@phillipscontracting.com.au
• Phone: 0458 013 093
• Post: 77 Footner Road, Port Augusta SA 5700